FAQ

Company

Where are your customers from?

During several years of existence our company has accepted orders from thousands of customers in all parts of the world, including Australia, Great Britain, New Zealand, and so on. Our authors are an exceptionally talented and experienced team of writers who can provide you with assistance in any academic-related challenge. Our area of expertise includes over 80 science fields, and we are familiar with any writing style, so you can rest assured your order will be completed to the highest standard.

How can one become a writer at your company?

Our hiring tactics rather strict – we prefer to see teachers and professors among our writers. Every writer who wants to be part of our company goes through a selection process that determines who is skilled enough to join our service. Additionally, every author within our company is regularly monitored and evaluated to make sure you get the highest quality of orders.

Process

Do customers get any discounts?

Both first-time and returning customers at our company are eligible for discounts. Visit our discounts page to see if you qualify for the discounts we currently offer. Whenever you have questions about our discount policy, feel free to contact our support team.

What types of papers can I hire an expert for?

We're able to provide with exceptional papers of any type: essays (including admissions essays and scholarships essays), research papers, research proposals, term papers, dissertations, presentations, speeches, business plans, courseworks, laboratory reports, etc. We also provide a variety of proofreading, editing, formatting and paraphrasing services. If you can't find the type of paper you need, please contact our support.

I have some files that can help the author, how do I give them to him?

After placing an order within our system, you receive your own account page, which you can use to upload relevant files and communicate with your writer. Additionally you can transfer files through the live chat on our website, or even through email. Our support team will be happy to assist you in case you have any troubles.

Can a customer track his order progress?

Your account page will automatically display the order status, so that you could always know which stage of the order your writer is currently at. You can also ask us for updates via any convenient way of communication.

How can I make sure the writer fully understands the requirements?

Our goal is to give you maximum security in your order. This is why you can contact your writer at any stage of the order to give him additional information, ask about how the order is going, or upload new files. Send the writer a message whenever you need and take advantage of our unique messaging system.

How will I receive my order?

As soon as the writer finishes writing your paper, it is uploaded to your account page, where it becomes available for download. If, for some reason, you cannot download the paper, reach out to our support team for help – they will send the order to you via email.

Guarantees

Do you have any hidden charges?

No, the price you see on our website is the price you pay. Other companies often employ this unfair tactic: they list a low price and then charge you more for additional services. We, however, aim to build a loyal customer base, which is why our pricing model is very clear.

How qualified is my assigned writer?

Our writing team consists strictly of professional researchers, writers and editors with a minimum of Master’s degree. When a writer applies for an order, we make sure the writer is qualified for the job, and only after this evaluation process the writer gets to start working on the order, which is why we can guarantee your order will be completed by the most skilled writer available.

Can I get a revision or a refund if I don’t like my paper?

We guarantee we will keep working on the order until it matches your original requirements. After the order is uploaded into the system, you have 14 days to request a free revision of the paper. You will find the revision section in your account page. Specify the changes you would like to be made in the order, and wait for it to be completed. Please make sure your new requirements match your original instructions. Contact us with any questions or concerns 24/7.